Contacts - OrizonShop Customer Service
Contact Us - We Are Here for You! 📧
The OrizonShop team is always available to answer any questions, help you with orders, or provide assistance. We are here to make your shopping experience perfect!
📞 How to Contact Us
✉️ Email
Customer Support: info@orizonshop.it
Orders and Shipping: ordini@orizonshop.it
Returns and Refunds: resi@orizonshop.it
Response time: within 24 business hours
💬 Online Chat
Use the chat at the bottom right to speak directly with our support team!
Available: Mon-Fri 9:00 AM - 6:00 PM | Sat 9:00 AM - 1:00 PM
📱 Social Media
Follow us and contact us on our social channels:
- 📘 Facebook: @OrizonShop
- 📷 Instagram: @orizonshop_official
- 🐦 Twitter: @OrizonShop
⏰ Support Hours
| Day | Hours |
|---|---|
| Monday - Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 1:00 PM |
| Sunday and Holidays | Closed |
❓ Frequently Asked Questions (FAQ)
🚚 How long does shipping take?
Shipments within Italy are delivered in 3-5 business days. For international shipments, times vary from 7 to 15 business days.
🔄 How can I make a return?
You have 30 days from receipt to return products. Contact us via email at resi@orizonshop.it to receive instructions.
💳 What payment methods do you accept?
We accept credit/debit cards (Visa, Mastercard, American Express), PayPal, Shop Pay, and bank transfer.
📦 How can I track my order?
You will receive an email with the tracking number as soon as your order is shipped. You can track it directly from the link in the email.
📍 Where We Are
Thank you for choosing OrizonShop! Your satisfaction is our priority. ❤️