Contacts
🙋
Customer Care
For orders, shipments, and returns
orizonshop.it@gmail.comResponse within 24 business hours
🕐 Assistance hours
| Day | Time |
|---|---|
| Monday - Friday | 9:00 AM - 6:00 PM CET |
| Saturday | 10:00 AM - 2:00 PM CET |
| Sunday and holidays | Closed |
❓ Frequently Asked Questions
Where is my order?
Use the tracking system or check your shipping confirmation email.
How do I return an item?
Write to orizonshop.it@gmail.com within 30 days of receipt with your order number and reason for return.
How long does delivery take?
It depends on the destination. Consult our shipping pages for estimated times.
Can I modify or cancel an order?
Contact us within 12 hours of placing the order at orizonshop.it@gmail.com. After shipment, it is not possible to modify the order.
🏠 Company Information
OrizonShop
Email: orizonshop.it@gmail.com
Website: orizonshop.it
For legal and privacy matters: Privacy Policy · Terms of Service
🚨 Reports and Illicit Content
OrizonShop complies with the EU Digital Services Act (DSA). Use the buttons below to report illicit content or products on our platform.
Reports are processed within 5 business days. Trusted Flaggers designated under the DSA have processing priority. For the appeal procedure, consult our dedicated page.